- Increased number of organisations that promote health and/or sexual education
- Level of support for patient choice and for ensuring patients have an informed basis for
decision-making
- Number of people who use the health services who report finding it easy to find the
necessary information concerning their health, care and support
- Number of people using the health services who report feeling listened to and able to
manage their own support as much as they wish
- Number of family members, friends and carers who report that they have been included
or consulted in discussions about