- Increased number of organisations that promote health and/or sexual education
- Level of support for patient choice and for ensuring patients have an informed basis for
decision-making
- Number of people who use the health services who report finding it easy to find the
necessary information concerning their health, care and support
- Number of people using the health services who report feeling listened to and able to
manage their own support as much as they wish
- Number of family members, friends and carers who report that they have been included
or consulted in discussions about the person they care for, and in planning and
influencing service design
