Strong public awareness and participation in matters relating to financial inclusion, and good sectoral understanding of how to achieve it

- Research and evidence relating to the problem and interventions (e.g. studies conducted, papers published) - Innovation of new ideas, technologies and approaches - Uptake of new ideas by other organisations or government - Retirement of previous methods shown by research to be ineffective - Funding for research - Support for the sector through quality umbrella bodies

- Institutional and organisational engagement with stakeholders - Levels of stakeholder choice regarding financial services and support - Levels of stakeholder involvement in the design and provision of financial services and support

- General availability of information - Level of media exposure (e.g.