Has a positive experience of care and a good understanding of own mental health and emotional well-being

- Has access to and uses mental health-related information - Finds it easy to find the necessary information concerning their care and support - Reports feeling well-informed about matters relating to their mental health and emotional well-being

- Reports a positive experience of mental health care and support services (including e.g. feelings of satisfaction, confidence, safety) - Reports good levels of responsiveness to needs - Reports that they feel supported to improve their quality of life in relation to their mental health - Is able to manage their own support as much as they wish, so that are in control of what, how and when support is delivered to match their needs - Family members, friends and carers report they have been included or consulted in discussions about the person they care for, and in planning and influenc

- Experiences a reduction in mental health problems - Is able to sustain a good level of mental health - Is able to manage their condition