Over the coming months, we’re sharing 7 lessons to help you. Inspired by ‘Is taking on debt, good finance? Lessons from those who’ve done it’, by Melanie Mills, we’re answering some of the most common questions we hear. In this post (the second of the series), we’re looking at why social impact matters & why you should take the time to measure yours.

Despite having a brilliant cause, many charities & social enterprises lose out on funding because of issues faced recording and presenting their social impact.

Measuring impact isn’t straight-forward, but you can check our previous blog for help on this. Although measuring social impact can be a tricky task to undertake, it helps turn saying what you're doing into showing what you're doing.

There are many lovely ways to show how your organisation makes a difference. Like posting photos on Instagram of the community or individuals you’ve helped, or sharing a quote in a leaflet. However, alongside this, are you recording the number of people you have reached? Do you have data showing the small (& large) changes you've made - and plan to make?

There are no numbers without stories or stories without numbers

It’s important that however you choose to measure your impact, you invest time and resource into doing it carefully.

Measure what you value, don’t value what you measure

Here are four reasons why:

1) You’ll prove you're great 

What your organisation is doing is brilliant, those you’re helping think it’s brilliant, but you need to evidence this to investors, funders, stakeholders & trustees.

Ever met somebody who insists they’re fantastic at something but you’ve never seen the proof? Imagine they tell you they're the next Mary Berry. They want you to give them a lot of money for them to buy ingredients for the ‘world’s greatest cake’. You love cake, and you want to believe it’ll be delicious. But you’ve never tried their cakes, nor seen any evidence that they’re any good. So would you give them a lot of your money, only on their word? Unlikely. Is it reasonable to expect a funder to invest or grant money to you if you can’t evidence your statements.

Bake your cake, let others eat your cake, record how your cake changes their life. Celebrate your hard work. Thoroughly recording your impact helps you to show off your organisation’s achievements - enjoy it!

2) You’ll be more likely to match with the right funder

We're sticking with the cake analogy a tiny bit longer. If you love chocolate cake then you want to spend money on the best chocolate cake, not a blueberry muffin. Be specific about what you do, how well you do it & want you want. Then you’ll be in a much better chance of matching with somebody who wants the same thing and can offer you what you need.

Companies taking on investment are including somebody new in their journey. Investors will often be a large part of shaping your organisation. With a clear impact plan, you can be very specific about your impact so far and what you want to achieve. Impact matters for improving your chances of finding somebody who’s passionate to help you reach your goals.

Quote by Melanie Mills, Big Society Capital

 3) You could find it easier to develop your organisation

Recording your social impact helps you to stay on course. You probably started your organisation to focus on a specific social/environmental need. Don’t wake up one day and realise that has somehow slipped away to only focus on money. Or that you took on so many projects that you never completed one. Don’t focus on saying you'll help thousands before you've helped hundreds. Record your impact to stay on task, and use the data to learn from what did or didn’t work.

4) Your employees could become your best brand-ambassadors

Your employees probably work for your organisation because they love your social mission. It’s also often said that transparency is a key part of business' success. So here's a trick: If you find your team are lacking motivation or entrepreneurial spirit, focus on your impact, record your impact, and share your impact with them. This could keep them engaged, enthusiastic & motivated to work hard. Use your impact to keep your team on board.

Image of teamwork


Are you using social investment as a tool to help you deliver your social impact? Take part in Good Finance's campaign throughout November and celebrate the work you do. Find out more and enter to win.

We know it takes a lot of time and energy to carefully and effectively measure your social impact, but it’s really important that you do this. Here are some tools to help:

More in the 7 lessons in social investment series

Removing Ideas That Social Investment Is Grant Money

Here's Why Social Impact Matters

Why Taking On Social Investment Is About Much More Than The Money

6 Tips to Build Honest and Strong Relationships with Investors

How much does social investment cost?

4 Steps to Prepare for Due Diligence

Read the article that inspired the series here.

By Emily Parrett, Good Finance