Long-term unemployed

Improved availability and design of fair financial products

- Number of institutions offering alternative products (Credit Unions, CDFIs) - Number of institutions offering flexible bank accounts and affordable credit - Percentage of population without a bank account - Percentage of population without access to low cost/affordable credit - Percentage of population without affordable insurance - National demand for affordable credit - Size of payday lender market - Availability of financial and legal support for communities and small businesses - Geographical coverage and social reach of financial institutions - Partnerships among financial serv

Improved financial literacy

- Has developed financial management skills - Has developed an understanding of how to use and manage bank accounts - Has developed an understanding of essential mechanics of finance (credit, debt, interest etc.) - Has developed confidence and aptitude in filling out financial forms

Improved access to appropriate financial product and services

- Has a bank account - Makes appropriate use of savings and insurance products - Makes appropriate use of mainstream financial instruments - Makes informed and appropriate use of credit - Engages with debt management, debt counselling and debt solutions as appropriate - Use of Credit Union services - Use of alternatives to formal accounts (e.g. mobile money)