- Improved choice of mental health service and service providers
- Improved ability for people with mental health problems to make informed choices
about how they live and recover
- Number of people using mental health services who report feeling listened to and able
to manage their own support as much as they wish
- Number of people using mental health services who are participating in their service
design or delivery
- Number of family members, friends and carers who report that they have been included
or consulted in discussions about the person they care for, and in planning and
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